Returns & Exchanges
At Harrison & James, we want you to be completely satisfied with your purchase. If your selection does not meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to print and attach to your return package.
Prepare the Shipment
Place the items in their original garment bags or boxes, ensuring all tags are attached and the package is securely sealed.
Drop Off and Track
Hand your package to the designated carrier; you will receive a confirmation email once our warehouse has processed your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing